FAQs

Frequently Asked Questions

1. Do you accept members with dementia?

2. Do you accept members with wheelchairs?

3. How often does my family member have to attend?

4. What if my loved-one doesn’t want to come to the Rose Cottage?

5. What if my family member doesn’t like to participate?

6. Does insurance cover the cost of services?

7. What are the qualifications of the staff?

8. Is there anyone at the Rose Cottage that can administer medications?

9. Is there a plan for emergencies?

10. What about meals and snacks if there’s a special diet or food allergy?

11. What if my family member gets tired, is sick, is incontinent or needs to rest?

12. Does the Rose Cottage provide transportation?

13. Do you offer emergency or drop-in services?

14. Can I volunteer at the Rose Cottage?

15. What should I do if I’m interested in enrolling my loved-one?

1. Do you accept members with dementia?

Our programs and services are designed specifically for those with memory problems, but members are not required to have an actual diagnosis of Alzheimer’s or other dementias.  Members with Parkinson’s, mild cognitive impairment and other older adults do benefit from our programs since they focus on both cognitive and physical wellness.

When dementia related behaviors, such as anxiety, wandering, rummaging require the assistance of a full time personal assistant, we can provide one through our agency.  Our goal is to ensure that with the right support your loved one is not institutionalized.

2. Do you accept members with wheelchairs?

We cannot help individuals who are wheel chair bound.

If you have a loved one that uses a cane or a walker that is fine.   We can help them even if they need help with mobility and transferring.

3. How often does my family member have to attend?

We suggest that the new member attend at least two to three days a week for at least two weeks.  Even better, the routine of everyday for two weeks may help acclimate the new member, especially those with dementia. Members seem to make a much easier transition, become comfortable, and more fully engaged when they have a familiar routine.

However, it is all up to you!

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4. What if my loved-one doesn’t want to come to the Rose Cottage?

People with dementia are usually reluctant the first few times as memory loss tends to cause fear and uncertainty with any new situation.  Frequently the ones that were the most adamant in the beginning are the same ones that want to come every day once they adjust.

Our staff works closely with families to find creative solutions for persuading a loved-one to attend to the Rose Cottage on a regular basis.

5. What if my family member doesn’t like to participate?

We understand that planned activities are not for everyone.  Some members are more interested in helping with activities or other “jobs” where they can feel needed.  Throughout the Rose Cottage, there are books, games, puzzles readily available in addition to having someone to talk to nearby.  We also have a separate library, a quiet room and a patio where members can go.

6. Does insurance cover the cost of services?

Almost all long term care insurance policies will cover the cost.  Our long term care insurance specialists can make sure you get the maximum benefit from your long term care policy.

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7. What are the qualifications of the staff?

The Rose Cottage looks for natural caretakers.  Our employees have raised a family or taken care of parents and are caretakers at heart.  We do not necessarily seek aides with nursing home experience.  Our caretakers must first demonstrate a passion for pleasing and taking care of people. Then we test their personality.  We use CQA personality tests to make sure we find natural caretakers.  If they don’t pass, we don’t hire them.  But that is not enough.  Each staff member is carefully selected, screened, drug tested and checked for a criminal background before employment.  Our staff is specifically trained in best practices of dementia care, including skills and techniques for behavior acceptance, reassurance, enabling, and using cues & prompts to appropriately assist our members.

All staff is certified in CPR and first aid.  They have received at least 12 hours of extensive training throughout the year, every year.

8. Is there anyone at the Rose Cottage that can administer medications?

Yes, there is a licensed nurse on duty each day that can administer medications and monitor care.

9. Is there a plan for emergencies?

In addition to the Rose Cottage’s written policies regarding a medical emergency for a member, there are extensive written policies and procedures for emergency preparedness and responses to variety of potential internal and external emergencies.  The Rose Cottages’ plan addresses situations such as fire, failure of heating or cooling, power outage, explosion, hurricane, tornado, flood, extreme ice/snow, wildfire and hazardous materials accident.  In addition, fire and disaster drills are conducted monthly.

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10. What about meals and snacks if there’s a special diet or food allergy?

The Rose Cottage accommodates special diets, food restrictions and/or individual food preferences.  All lunch menus, including our snack menu, are review by a licensed dietitian to ensure members receive the diet as ordered by their physicians.

11. What if my family member gets tired, is sick, is incontinent or needs to rest?

If a member becomes ill or has a medical emergency, we are right next to a hospital!  The Rose Cottage always has a nurse on duty.  We can also care for the member in the Rose Cottage’s quiet room to ensure full privacy.  Staff will remain with the member until the family and/or paramedics arrive.

Incontinent members are welcome.  If a member has an accident we have full bathing facilities and the staff to assist with clean up.  We want all members to have the chance to participate, even if they might have an accident once in awhile.

The Rose Cottage has a bedroom in addition to a large number of recliner chairs to accommodate members needing to rest or nap.

12. Does the Rose Cottage provide transportation?

Our staff can arrange transportation with MITS of Tarrant County or a number of third party non-emergency transportation companies.  Professional Caretakers can also provide special door to door service for an additional charge.  Our caretaker can go to your house, help with a bath, get breakfast and bring the member to the Rose Cottage.

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13. Do you offer emergency or drop-in services?

YES. The Rose Cottage is open from 7:00 am to 6:00 pm and members may attend for any reason.  We would like a heads up as soon as you learn of your need so that we can properly plan for meals, staffing and activities.

14. Can I volunteer at the Rose Cottage?

Students and employees often volunteer at The Rose Cottage to earn community service hours for work, honor society or other service related organizations.  We encourage volunteers.

15. What should I do if I’m interested in enrolling my loved-one?

  • Call and arrange for a tour of the Rose Cottage, preferably with the potential member.
  • Complete an application for enrollment at the Rose Cottage or at home and bring it in prior to the start of service.
  • Prepare a FREE, no obligation care plan with the help of our nurse.
  • Arrange a start date and potential schedule.

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